CHARMS Housing Management


Community Housing Association Residential Management System

CHARMS is a complete community housing management system for any organisation providing subsidised and low cost housing to the community.

It has been designed as a flexible easy to use financial and property management system for the fast growing community housing management sector.

"a complete community housing management system"


CHARMS is a fully integrated system with powerful features including:

  • Lease Management
  • Household Management
  • Property Management
  • Financial Management
  • Auditing
  • Correspondence
  • Maintenance
  • Asset Management
  • Inspections
  • Scheduling


CHARMS utilises the power of the “Cherwell Software Platform” to deliver core functionality and flexibility not found in other housing management systems. These include:

  • Underlying Security Management
  • On-Premise or SaaS deployment
  • Subscription or Perpetual Licenses
  • License free Customer Portal
  • Queues, Tasks and Approvals
  • Report Builder and Search Builder
  • Access via Smartphones and Tablets
  • Both Rich Client and Web Client
  • Heads Up Dashboards & Displays
  • One-Steps to Automate Processes
  • Email Monitoring/Outlook Integration
  • Plus many other features

"provides multi-tenancy management for a single dwelling"


Alt Vision Pty Ltd has over 15 years experience in the development of Community Housing Management Systems and the new “CHARMS mApp®” is the result of taking this knowledge and combining it with the industry leading “Cherwell Software Platform” to provide a new generation of housing management system giving users access from anywhere, anytime utilising its cloud based architecture and support for mobile, tablet and smart computing devices.



Ready to see what Cherwell Software can do for you?